Snow Season – FAQs

Emails will be sent to everyone for whom we have a valid email address with status
updates on snow days. Contact Adam Westgate to have your email added or updated.

Hilltop Snow Removal Policy

The Hilltop Board of Directors understands the removal of snow is a concern
for all residents and is an important safety consideration for everyone. The
Property Manager works with the current snow removal provider to expedite
the process in a timely manner. Every snow event is different, however we
have developed a set of guidelines which will be helpful for everyone to
understand the process.

1. Snow removal authorization
a. Snow removal is authorized once the depth reaches 3” as determined by the Property Manager with input from the Board, as needed.
b. Snow removal will start when the snow ceases to fall
c. If the forecast is for a significant amount of accumulation of 12” or greater the snow removal process would begin before the snow ceases to fall
d. If the forecast is for a significant amount of accumulation, the provider will be engaged to remove snow based on clearing driveways, sidewalks and the necessary areas around mail boxes and fire hydrants as often as is necessary.
e. If the depth of the snow is below 3”, but there is heavy icing taking place, the Board may authorize the provider to use sale on driveways and sidewalks.

2. Priorities for removal of snow
a. Driveways will be plowed first
b. Fire hydrants will be cleared nest
c. Mailboxes will be cleared after that
d. Sidewalks will be cleared during the final cleanup and would include the walkway to the courtyard fence opening

3. Communication of snow removal
a. The Board will send email updates regarding the snow removal process
b. If you have questions regarding the snow removal process, please contact the Property Manager – DO NOT ENGAGE THE SNOW REMOVAL PROVIDER

4. General information for residents
a. It is your option to park your vehicle in your driveway or at the curb
b. Driveways with vehicles parked in them will be cleared as well as possible given safety considerations
c. If you park your vehicle at the curb, it will be your responsibility to have the snow around it cleared.
d. If the township, in the process of clearing the streets of snow, plows your driveway shut, and IF the snow removal provider is still in the area, they will be directed to remove the snow, however if they have left, it is the responsibility of each Resident to clear the snow from your driveway or from around your curb-parked car.

Finally, the Board of Directors understands the importance of snow removal and asks for your cooperation and understanding that every event is somewhat different and may present unique challenges. Weather forecasts can change, as can weather conditions even during the storm. Equipment can break or malfunction. People can be hurt or exhausted by the work required.

The Board wants to emphasize that we are residents, too, and are working to make the snow removal process as efficient as possible for all of us. We appreciate your support and your patience.